Terms and conditions of use

Privacy Policy

This privacy statement explains how PH DEVICES R & D ("ADOY ROBOTICS" "ADOY STORE" "ADOYREST" or "we") collects, uses and discloses your personal information in connection with the operation of the PH DEVICES R & D website.

What information do we collect?

Personal information is information that can be used to identify you directly or indirectly. Personal information also includes anonymous information that is linked to information that can be used to identify you directly or indirectly. Personal information does not include information that has been provided anonymously or in aggregate in combination with other information or in another way that does not allow us to identify it.

We will only collect and use personal information that is necessary to comply with our legal obligations and to help us manage our business and provide the products you request.

We collect your information when you register on our site, place an order, subscribe to our newsletter or respond to a survey.

When placing an order or registering on our site, as appropriate, you may be asked to enter the following information: your name, email address, postal address and telephone number. However, you can also visit our site without registering.

What do we use your information?

We use the information you provide us for specific purposes as established at the time of collection and as permitted by law.The information we collect from you can be used in the following ways:

  • We improve your experience: Your information helps us to better respond to your individual needs.
  • To improve our website and your shopping experience: We continually strive to improve the offers on our website based on the information and comments we receive from you.
  • To improve customer service: Your information helps us respond more effectively to your customer service requests and support needs.
  • To process transactions, including the execution of your payments and the delivery of the products or services purchased and / or requested.
  • To administer contests, special promotions, surveys, activity or another feature of the site.
  • To send periodic emails: The email address you provide for order processing can be used to send you important information and updates related to your order, in addition to receiving occasional news from the company, updates, information related to products or services, etc.

Legal bases for the processing of personal information

This Privacy Policy is in line with the provisions on the protection of personal data, in particular with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation, hereinafter referred to as the GDPR). The rules of the GDPR govern the processing of any personal data of individuals from any Member State of the European Union.

Please note that when you have given your consent for the processing of your personal information, you can withdraw it, for example, by sending an email to marketing@adoystore.com at any time, the withdrawal of which will not affect the legality of any prior processing done on the basis of to your consent.

Your rights

We take reasonable measures to ensure that your personal information is accurate, complete and up-to-date. You have the right to access, correct or delete the personal information we collect. You also have the right to restrict or challenge, at any time, the further processing of your personal information. You have the right to receive your personal information in a structured and standard format and when technically possible, the right to have your personal information transmitted directly to a third party. You can file a complaint with the competent data protection authority regarding the processing of your personal information.

To protect the privacy and security of your personal information, we may request information that allows us to confirm your identity and the right to access such information, as well as to seek and provide you with the personal information we maintain. There are cases in which applicable laws or regulatory requirements allow us or require us to refuse to provide or remove some or all of the personal information we maintain.

You can send us an email to marketing@adoystore.com to exercise your rights. We will respond to your request within a reasonable time. We will take all reasonable measures to ensure that your personal information is correct and up-to-date.

How do we protect your information?

You are responsible for your own username and password for security and protection on the ADOY STORE website. We recommend choosing a secure password and changing it frequently. Do not use the same login data (email and password) on several websites.

That said, we implemented a variety of security measures that include the use of a secure server. All the confidential / credit information provided is transmitted through the Secure Socket Layer (SSL) technology and then encrypted in our database of suppliers of the payment gateway so that only those authorized with special access rights can access those systems, and they must maintain the confidentiality of the information. After a transaction, your private information (credit cards, social security numbers, finances, etc.) will not be stored on our servers.

Antivirus, anti-pishing and anti-spam analyzes the security of our servers and our website, and verifies it in its entirety externally to protect it online.

Do we disclose information to third parties?

We do not sell, exchange or otherwise transfer your personal information to third parties. This does not include trusted third parties that assist us in the operation of our website, the management of our business, the execution of payments, the delivery of products or services acquired, the sending of information or updates, provided that said parties agree to maintain this confidential information. We may disclose your information when we believe the disclosure is appropriate to comply with the law, enforce our site policies or protect our rights, property or safety. However, personally identifiable visitor information may be provided to third parties for marketing, advertising or other uses.

How long do we keep your information?

We will retain your personal information for as long as necessary to comply with the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by taxes, accounting or other applicable laws.

Changes to our Privacy Policy

If we decide to change our privacy policy we will post those changes on this page and / or update the modification date of the Privacy Policy below. 

Contact us 

If you wish to exercise your rights as stated above, or if you have a question or complaint about this policy, the way in which your personal information is processed, please contact us by email: marketing@adoystore.com